Motoz – Cancellation and Refund Policy
We aim to provide a hassle-free experience at Motoz. If you need to cancel or reschedule your service, please review our policy below.
1. Cancellations
- Cancellations should be made at least 24 hours prior to the scheduled service time.
- Cancellations made less than 24 hours in advance may incur a cancellation fee.
2. Rescheduling
- Rescheduling is free if requested at least 24 hours before the service time.
- For late rescheduling requests, additional charges may apply based on availability.
3. Refunds
- If a cancellation is made within the appropriate timeframe, a full refund will be issued.
- Refunds may take 5–7 business days to process, depending on your bank or payment provider.
4. Service Issues
- If you are not satisfied with our service, please contact us within 24 hours so we can address the issue promptly.
For any refund or cancellation inquiries, please reach out to our support team.